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TestimonialsThank you Don for all of your help. I am simply amazed with the wonderful customer service, you have, provided me. I looking forward to, my several vacations, this summer and using my ultra lite luggage.... no more sore backs for me! Mandy May 2012
Thank you for the information.... your customer service is amazing & appreciated. oh, got it and it worked! I simply love it ......The color will make me look very rich. Mandy May 2012
That is great! Thanks so much! Michelle April 2012
Thanks Don.. just ordered..
PS.. I run a small tax and accounting firm.. and I have a feeling we try to give the same type of service as you do (which is all but lost these days).. I appreciate your timely replies, and will definitely trust my future luggage needs to you.. Take care, Rich April 2012
Thank you Don. I actually received the luggage late yesterday (Thursday)- fastest delivery I've ever had with online shopping. I haven't even seen the charge on my account yet! The luggage arrived in perfect shape and appears to be just what I expected. Thanks again! Michelle April 2012
Thank you very much for shipping it in time
Angelika April 2012
Great! Thanks again for dealing with my flip flopping! Can't wait to get it. Amy March 2012
Thank you, thank you, thank you.....oh by the way, thank you. Judy March 2012
Thank you. My friends loved my suitcase so much, I ordered for them. Judy March 2012
Don, received my two pieces of luggage today as promised. I am very pleased with this purchase. The luggage is exactly as advertised. It is very light weight, durable and attractive - all at a very good price. Thanks, Pat(ricia). March 2012
You have been great, Don. I'm going to remember you for all of our luggage needs. Thanks again for helping me get this gift for my wife! She's going to be pleasantly surprised! Bob February 2012
Thank you. I'm a loyal customer because you run such a great business! Since one can order luggage online at pretty much the same price point from any number of places, a knowledgeble and truly caring and helpful and responsive person at the other end the transaction is my first consideration! Nancy February 2012
Both cases have arrived. Love them! May want the biggest one which is supposed to come out in April. I'll check back.
Thank you! Gregg February 2012
Thanks! I am impressed with your customer service. Izzy January 2012
Thank you so much for making this an easy transaction...I have definitely bookmarked you for the future! Julie November 2011
Thanks Don...pleasure doing business with you. I'll send a nice testimonial to your web site once the packages are received...have a good weekend.. Pete September 2011
FANTASTIC...!!! You da man, Don. -baron September 2011
thanks Don, I'm so pleased I will have it time for my trip.
All the best, Pam August 2011
Thanks Don...You Da Man !!!! Dennis August 2011
Was a pleasure dealing with you, Don! Stefan August 2011
Thank you. That's great news! Tanja August 2011
Again, thank you for your prompt reply. Darlene August 2011
Oh thank you so much Don!!!
That is a big relief!!!!!! Kathy July 2011
Thank You sooooooooooooooooooooooo much!! Julie July 2011
Thank you so much. I am really looking for that. I just got safely my new Rimowa. I am so pleased to see this. Thank you so much. Toshi June 2011
Hello Don: Thank you so much.
I am looking forward to use it next month! Sayako June 2011
Thank you very much for letting me know. I am very excited. There is nothing else like it on the market. Best Regards, Leonie June 2011
Don, THANKS for the consideration on the price and your quick service. PLEASURE doing business with you. Jim Jun 2011
You totally rule. Millions of thanks. Nancy May 2011
Thank you so much Don - you were great to deal with. Ann Beth May 2011
Hi Don, Thank you so very much for all you have done. Know
we will do business in the future. Karen April 2011
Fabulous!!!! Louise March 2011
We got it-- thanks, Don, You're site is great!! Bonnie March 2011
Thanks Don, the suitcase has arrived and I love it! Sabina March 2011
Great Don! Thank you for the quick turnaround. Erik February 2011
I did receive the case today thank you very much for your great close
service. Jere February 2011
Thanks Don! That is great here! Christy February 2011
Hi Don....just a note to advise that the luggage arrived today and is undamaged. Anything that can survive the Military Postal System will survive an airline baggage system!!! Jerry February 2011
hi Don, This is fantastic. Thank you very much :) Nova January 2011
Hi Don. You have been awesome to deal with. Thank you so very much! Glenda December 2010
Hi Don, Thanks for a great job. We leave next Friday for a trip. When I come back I just may buy one for me. Dottie March 2009
Don, My luggage arrived today as promised. It looks to be in perfect condition. Jerry March 2009
Hi Don, I received my briefcase yesterday, thanks for all your timely responses back to me, your customer service is excellent, I'm sure your company is a great success. Dave March 2009
Thankyou sooo much I finally got it! I love it ;) it was great doing business with you and will definately purchase from you again. Sharlene March 2009
Thank you and it has been a pleasure so far dealing with your company. David March 2009
Hi Don Thanks. Your customenr service relation is excellent. Luke. March 2009
Thank you, Don. It was a pleasure ordering from you and we will definitely be back. We had to cancel this same item from another place before we found you. They never shipped it and never told us and then finally told us it would take two months go get, all while already having charged our credit card. So thanks again. Neil March 2009
Thanks for the great service, Don. Kathy March 2009
awesome news. sounds great. thank you. AL March 2009
Thanks again Don I really apprciate the effort. Sharlene March 2009
Thank you for having the best prices on the internet! I'm most excited to receive the luggage as I'm headed overseas in June. The Titan brand comes up with very high customer satisfaction, so that will give me some time to test it out before leaving. I'll let you know when I've received all 3 pieces. Thanks much, and have a wonderful day! Gloria March 2009
A thousand thanks, Don. What impeccable customer service! I will definitely shop at luggagetogo.com and will suggest my family and friends do so too. Have a good week - Patricia February 2009
thank you so much Don. If we ever have the need again,
yes we will give you a try. Cindy February 2009
Thanks, Don. Appreciate the prompt follow-up. Looking forward to travelling with some lighter luggage. PP February 2009
Don, Thanks for you prompt service. I can't wait to get it. CS February 2009
Donald, Luggage received today. We are forwarding them to our children in Tucson as gifts. Thanks again, BG February 2009
I really appreciate this. Thank you for your thorough and prompt help! Thanks, February 2009
Hi Don, Thanks for your quick response. Dorothy February 2009
Thank you so much Don. I'll be looking for it. I appreciate your quick action. SW February 2009
Awesome! Great Prices! GO February 2009
Dear Don, What a great news to me!!! : ) So on 18 I will have a new luggage and can bring for my next trip! Thanks. Next time maybe I will ask you any new good luggage that if I want to buy first : ) For sure, I will also recomend your company to my friends, kids too. Thank you for your immediately help and pay attention to you customer needs. Take care M =) February 2009
Received my purse today and love it. Thanks for all your help. Have a great weekend! GR February 2009
Wow. That was fast. Thanks so much. HR February 2009
Thank you so much, Don! Have a wonderful day! Karen February 2009
Thanks very much. I appreciate the help and the speed of your reply. January 2009
Thanks so very much. Your company is a pleasure to order from. I will make sure I get the word out to my friends. SG January 2009
Don, I cannot thank you enough for staying on top of my dilemma, you probably can tell from my notes that I was having agita. I am checking the tracking every day and as of now it is in transit and should be delivered on January 27, 2009. What great customer service. Thank you Agnes January 2009
Yay! Thank you very much! PW January 2009
New Year Greetings Don! I just wanted to let you know I finally got my order! Yea!!! Thank you for your great customer service. Blessings on your day, Cynthia January 2009
Don, Thank you very much for the personal service. I look forward to receiving it. Dan January 2009
Thank you so much for the update! This is my first order with your company, and I have been very impressed with your customer service. Keep up the great work! Thank you so much for the follow up - cant wait for it to get here! I will definitely be recommending your site to others - you really run a "class A" business!!! Happy New Year to you, as well! Best- Richard December 2008
Awesome, thank you so much. Happy Holidays. Best, Darlyne December 2008
Many Thanks Don and Joyous Holidays to you and your family!
Cynthia December 2008
I just want to say thanks for you quick response.
Excellent customer service. SM December 2008
Thank you, Don, for this note and your good word on my new luggage. I cannot wait. And I assure you that if I have luggage needs in the future, I will come to you! Great customer service! Thanks, Rachel December 2008
Perfect! I really appreciate it. Happy Thanksgiving! Geraldine November 2008
Thanks again for all of your help. I received my bag yesterday & it looks great. I'm sure to get a lot of use out of it. Your service was great & I will keep your company in mind for all of my future luggage needs. Sincerely, Sheila November 2008
Hi Don, Thank you. You were great. I freaked out, sorry.
Happy Thanksgiving! I'm brazilian/italian and Portofino is a beautiful place. Great choice! All the Best, Aline November 2008
Hi Don Thank you for your update. I appreciate your keeping track on my other. Should I require any more luggage, I am sure I will visit your website first. Have a great week and best regards. Eric November 2008
Hello Don Thank you for your prompt response. I am looking forward to receiving my samsonite. Your comapmy has really great products and GREAT prices!!!!! Angela November 2008
Thanks Don! The Rimowa is a nice piece of luggage. Best, Gary October 2008
Thanks so much for the update. I'm very excited to receive my new suitcase. Now, I will have to find a reason to travel. davida October 2008
Thank you so much. I am taking another trip next week so look forward to using the new suitcase :) ~Melanie October 2008
Thanks Don. I look forward to ordering other things from you in the future. Mary October 2008
Thank you very much. I look forward to doing more business with you in the future. BD October 2008
Thank you so much Don. You are fast. Have a great day. BJ October 2008
Don, mission accomplished! Luggage arrived first thing this morning. Thanks again, for your great effort. Best, SDA October 2008
Don, Thank you for getting back to me. I appreciate the response. Jill October 2008
I just got the case. It is perfect!! Thank you again so much for your help. I will be purchasing all my future luggage from you! Virginia October 2008
Hi Don, I do lots of online shopping and I have to say that your customer service is the best I have ever experienced. FedEx apparently lost my shipment and I got no satisfactory explanation or service from them at all. When I contacted luggagetogo.com to inform you that I had not received my rolling tote case, you replied very promptly, re-ordered the case for me, and had it shipped 2nd day air to me. I received it as promised, just in time for my trip to Scotland and Ireland. The case is perfect by the way. Thanks again for your superior customer service and your personal attention. I will certainly recommend you to anyone I know shopping for luggage and of course I will be purchasing all future luggage from luggagetogo.com. VB October 2008
Don, thank you very much for your extraordinary effort on my behalf. Time was clearly of the essence and Luggagetogo.com performed perfectly. I'll be sure to pass along my impressions of your commitment to excellence and customer service to my friends and associates. Again, thank you for all your help. Kind regards, SDA October 2008
Thanks Don, if I wasn’t in a rush, I’d do different. I need some more luggage down the road, and will check out your site again! Appreciate how quickly you update and respond. That means a lot to a consumer in today’s environment. I always remember the good shopping sites! DN October 2008
Thank you so much for the personal attention. I truly appreciate it! RM October 2008
Wow that was fast. Thanks much Don Best, Christian October 2008
Thanks Don ! Much appreciated !Marcus September 2008
Don, thank you for the excellent service and most of all the communications. I will most certainly keep Luggage To Go in mind for future purchases. JB September 2008
Thank you very much. It has been nice doing business with you. EA September 2008
Don -- I just wanted to let you know the luggage arrived. This has got to be the first time I've dealt with an online merchant where the merchandise was not only delivered the day you said it would, but early in the day too - that's got to be a first! Mostly, though, you took the initiative to change the shipping for me, based upon when I needed the luggage. In addition, you website had the best price -- certainly the reason I was at the website in the first place, but your attention, quick response and pleasant manner will make me a repeat customer. Oh, and did I mention -- the luggage is BEAUTIFUL! I was oohhing and aahhing all over! I will be back to add more pieces to this line. I know you have many testimonials on your site, but I hope you can use this note as one more. Thank you again for everything....you're the best. Kathy September 2008
You are the best. We will be in touch about future orders. GL September 2008
Hey Don, thank you so much!!! I will be back, if I love this piece! Sherri September 2008
Sorry for the delay in responding, Don. We've been a little busy over here in Mississippi. Thanks for handing w/me. Appreciate the fine service. JM September 2008
Thank you for all your help! BB August 2008
Thank you so so much for taking care of this for me! I appreciate your consciousness to your customers! As a long time ebags customer, I will definitely do business with you again. KF August 2008
You are really an angel. We appreciate your help more than I can say. Let me get a count from Children's Services and I will get back to you. Can I assume the Samsonite products are available for a while? Please let me know if I am on a deadline or if inventory is low. GL August 2008
got the suitcase Fri night...just in time for you trip to the UK.. Thanks...it's perfect. June August 2008
Don, you came thru again. Thanks so much. I will take the titan 360 27" trolley on this trip. I did need the room that it offers. Hope to do business with you again in the future. Chris August 2008
thanks you...i do apperciate the excellent customer service! JH August 2008
thank you very much!! June August 2008
Once again, many thanks for all your efforts. MP August 2008
Thanks to your splendid service, the smaller bag arrived in time for our two-week cruise. When we returned home, we found that not one, but two, of the larger bags had arrived. We will keep one and return the other.
Again, let me express my appreciation of your considerate action. And congratulations upon have developed such a splendid product. In every way, it reeks of quality! Many thanks for the excellent service! AJ August 2008
Thank you, Don. I cannot believe your wonderful service. The suitcase arrived as promised. It's beautiful. Am looking forward to travelling with it in 2 days. Thanks again. Chris August 2008
I did receive the titan and I am thrilled. Thank you for your prompt service, and in the future I will recommend your company to my contacts and friends. It has been a pleasure. Cheers~ Hillary August 2008
Thanks for your personal attention. I will visit the site again if I need a suitcase! I'm an airline employee and will definitely recommend this site to my colleagues. Best prices on the net. RG August 2008
Arrived today. Looks okay. Thanks! JM July 2008
Yes my order was here when I got home. Thanks again for your help DI August 2008
Don, that is great, thanks for your help. Pam July 2008
I thank you for the update on my bag. I don't think I've ever received a personal email regarding an Internet order!. RG July 2008
About 10 days, yes, and I was looking around for an address to tell you thank you, and I love it. You did well. Thank you again. Did I mention that it’s exactly what I wanted? It’s the perfect size. Now I can take my trips with some really sharp luggage. Thanks again!! CG July 2008
Thank you again! I received the bags as promised and I am very pleased with the 3.0 series. In the future, if I need any bags, I will be sure to buy them from your site. I will also tell my family and friends. It has been a pleasure to deal with you. CF July 2008
I really appreciate your help and am expecting to buy more in the near future from you. LL July 2008
The quality appears excellent as has been your service. So I'm well pleased. The 26" arrives today. My thanks to you for guiding me thru all of this. I'd certainly order from you again.MB July 2008
Many thanks for the excellent service! AJ July 2008
We received the cases and they are great. Thanks LS July 2008
Hi Don I wanted to thank you for being on top of the order. The luggage arrived the night before I left on my short vacation. I LOVED the look and the size is perfect. HA July 2008
Thanks Donald! I greatly appreciate it. JM July 2008
Thank you Don, you are a gentleman. Yes, please order me two (2) wheeled duffel bags, in sapphire please. My family and I go to Ireland every year and now we will each have our own duffel bag in the same color. I love the quality of the Victorinox Werks collection and your prices are very good. Thank you for responding to me so quickly. I leave for my trip July 24. Hope to have it for then! Thank you again for the discount! I will have a drink of Guinness for you! CF July 2008
Thanks for your efforts.. the travel bag arrived this afternoon. I was concerned I would have to make other arrangements. LS July 2008
Thank you so much for your attention to our order. My daughter loves it. She'll go on vacation and then off to college with it. Wow, one hour after you said we'd get it today, it was here. Thanks again. CL July 2008
I have truly enjoyed the luggage I have purchased from you. Can't wait to get my new one. Thanks for the personal touch of emails to keep me informed of my purchase. JH June 2008
Thank you so much for making sure my new luggage meets up with me on time! My back thanks you as well! In addition to having to replace a broken bag, I really needed one that would be easier on this back that can no longer do what it could before. I can't wait to try it out! You have been so helpful and informative through this! Thanks again, Donna :) June 2008
Received the luggage Saturday, as per your last email; great service and tracking assistance on your part; thx! RS June 2008
Don, oh my gosh, I am thrilled - this was to be a birthday gift but I had resigned myself to working around the delay (especially since you were so kind as to let me know immediately). So, once again, my confidence was well-placed. CP June 2008
Thank you for your attention to this order! I really appreciate your professionalism. This is so helpful, I wish other companies would follow your lead! Your Good Business skills will prompt many recommendations! Thank you again for your Help! CT June 2008
good morning, Don, SURPRISE!! my luggage just arrived!!!
It is worth for me to wait. Thanks. Take care M =) June 2008
Thank you......I enjoyed working with you. LR June 2008
Thank you. I love your prices and professional services. I am going to recommend your site and plan on
buying new luggage soon. CJ June 2008
Sorry for the delay in replying, package received yesterday. I'm very pleased with my purchase. AM June 2008
Thank you for all of your help. I really appreciate it. IP June 2008
This is great service. CL June 2008
Excellent quality and service; you are my a baggage supplier. EA May 2008
Excellent quality and service; you are my a baggage supplier. GP May 2008
You rock! Happy weekend;-) MS May 2008
You are a true gentleman. Received package as expected. Thank you for the outstanding service and for personally following through with my order to its completion. MB May 2008
Recieved the luggage, thanks so much. It was a great for my daughter, she loved it. Have a nice one. nice doing business with you, have a nice day. LK May 2008
Thank you so much for your excellent service. I look forward to receiving the Delsey luggage, and I will definitely be a repeat customer! AS May 2008
Thank you Don. I appreciate your updates. SW May 2008
Thanks for the quick reply and refund. LA May 2008
thanks for the top notch service. we will refer our friends to you. we are frequent fliers and need to update our luggage once in a while. MQ April 2008
No, Thank you. It is a pleasure to do business with someone from California, AND you lived up to the promise of price matching.... and it was prompt service and communication. Wish you a bountiful business. KR April 2008
Yippee! I was thinking about it all week. Thank you kindly. CG April 2008
Thank you, Don. I appreciate your dilligence and personal care regarding my order. EB April 2008
Thanks for spending the time on the phone with me yesterday and for personally seeing that this order is properly processed. MB April 2008
Thanks, Don. I appreciate your excellent customer service. MC April 2008
Don Thanks so much. I will certainly use you site again. JT April 2008
I'll be back! Big mahalo KC April 2008
Don, Perfect !! Thank you. LK April 2008
Thank you very much. A pleasure to work with you. SC April 2008
Hi Don: Thanks so much, thats perfect. I will recommend your site to my friends. Good work. CR April 2008
Thanks Don. I read good things about your customer service and you’re already proving it to be true. GR April 2008
Thanks Don for all your help. AS March 2008
Hi Don, It's been a pleasure doing business with you. thanks for the communications re:my order. PF March 2008
Thank you!! I am very pleased with my shopping experience! JL March 2008
Don u r amazing. When I get the luggage I'll b sure to leave great reviews. I appreciate ur effort! VK March 2008
That is great news! Thank you so much for all your help with this order! CP March 2008
I received the tote and love both pieces. Thank you for everything. VP March 2008
Thanks so much for your help Don! CM March 2008
Thanks, appreciate all your help.....I love your website MH March 2008
Don, Thank you for the personal email. I'll look forward to receiving the briefcase! SD February 2008
Don, Thank you so much for your direct & timely communication. It was very much appreciated! SS February 2008
Awesome!! Thank you!! SP February 2008
Hi Don, Thank you for the update. The Titan arrived today, I can't wait to get the Rimowa.Again thank you for the wonderful and speedy service. SM February 2008
Thanks Don, I'll likely be purchasing additional items in the next couple of months and your excellent customer service has assured you my future business as well. I much appreciate your fast response times. GK February 2008
Don: Received the case (on Monday) and it's awesome.
I'll be in touch with you when I need any more luggage.
Thanks for your great service. BG February 2008
Thanks! That was easy! CL February 2008
Thank you very much for the excellent service. CW February 2008
Don, It arrive today and is perfect. Thank you so much. LH February 2008
This is AWESOME! I am grateful for all you have done. Have a blessed day! AT February 2008
What else can I say but you exceeded my expectations, Don. I thank you for going out of your way and look forward to traveling in style. If this piece is everything I think it is going to be I plan on purchasing many more. Thanks again, Don. Added bonus you were less expensive than ebags (that is also what I think of them). MG January 2008
Great service... I will recommend you to others.. I got my luggage yesterday.. thanks.. it is just great. SJ January 2008
THANK YOU so much for all of your time. As I stated that suitcase was a gift for someone I broke up with and was too big for my traveling needs. I will certainly use your site and recommend to friends and family. JG January 2008
thank you . i will definitely use you again RL January 2008
Thanks for the follow up. I am very impressed by the service of your site and will shop with you again.
Have a happy new year! LS January 2008
And, Don, thank you very much. This high-tech world is such a hoot. Let's see. I'm in South Carolina, ordered bag from California, for it to ship from New York, to have it in time to take on vacation to Texas and New Mexico. SG January 2008
Thank you Don…very good customer follow thru! We may need a smaller carry on bag, a wheeled or carry duffel. Is there a matching ultra-light that fits the description? TS January 2008
Thank you so much for continued care and follow up. I really appreciate it. I will certainly order from you again and refer you to my family and friends. Best regards and thanks again for all your help. SM January 2008
Great, thanks Don. I will definitely recommend your site, as your service has been oustanding. RH January 2008
Dear Don, Wishing you a very Happy New Year! Thank you for your email. Take care in this type of weather. If you think that I will not be able to receive the suitcase before Tuesday, please let me know as it is important.
Many thanks for getting back to me. SM January 2008
Hello Don, Thank you for following up on my luggage order and for noticing that I had ordered a yellow laptop case (wrong color). That's some wonderful marketing! I look forward to receiving my luggage. Happy New Year! GG-H January 2008
What great service....thank you Don! LM January 2008
Thanks, Don. I look forward to future business with you.
JB January 2008
Thanks for the updates. It arrived on schedule, have to wait until 1/10 (birthday) to open. Can't wait! NU January 2008
Wow, you are quick! Thanks. TA January 2008
You are the best! Thank you! Merry Christmas! JT December 2007
YOU’RE THE MAN!!! Thanks DZ December 2007
Thank you Don and I am looking forward to my new luggage. Take care of yourself and I will do as much business as I can with you. I will also send my firends. I admire you and thanks for being patient with me. Happy New Year and much success and good health in 2008! TM December 2007
Thanks again for all your help. It has been a pleasure doing business with you. If I hear of anyone wanting to purchase luggage I would definitely recommend Luggagetogo EF December 2007
Thank you Don, I really appreciate your efficiency.
All the best for the season!!! YL December 2007
You're awesome and thank you for the special service and tracking for me. Happy Holidays to you as well. CD December 2007
I really appreciate your customer service...There were many places on the Internet to buy luggage, but my experience buying from you and getting personal emails with shipping info, etc. has definitely caused me to turn to your site for my next luggage order... CL December 2007
Don, Your service as been wonderful. I will definitely do business again with you in the future! Happy Holidays! LA
Thank you Donald for your nice and informative e-mail. You desrve all those stars on the customer comments!!!
JN December 2007
Thank you very much. I really appreciate your service and consideration HF December 2007
Thank you very much for this item - just what I wanted! I especially appreciate the quick shipping and your personal attention. I'll be ordering from you again in the spring.
CP December 2007
awesome -- thanks for the great communication -- I really appreciate it... if you could let me know when it ships -- that would be great. thanks KM December 2007
Wonderful, thank you very much. AB December 2007
Thank you for the fast response.
Thanks, KN December 2007
Thank you Don. Such great service. I will recommend your store as well as make future purchases. CT December 2007
Thanks Don! I appreciate the update and especially appreciate your attention to the order. Thank you very much! DP December 2007
Thank you so very much for the impeccable service, Don--something hard to find these days.
I actually called the number you gave me this morning and they put me in touch with Square Luggage, who faxed a form. I'll fax it back tomorrow, requesting two wheels as you suggested, and will keep you posted on how I do with the repair.
Very best regards, MM December 2007
Thanks very much for the personal attention. It is very much appreciated. I figured ordering almost 2 weeks before my departure would have been enough but in this case it's really close. FLL December 2007
Thank you very much. This is the best personal customer service I've had in a while, and you can print that on the website if you want. LA December 2007
thank you very much for your help I will be sure to use your website again.
have a merry christmas. WB December 2007
Thanks for the personal attention and note. Much appreciated. Cheers, RC November 2007
Thank you. I received the luggage and I LOVE it. My daughter will love it too. DB November 2007
Hi Don, It arrived - I love it! - maybe my six-year old loves it even more :-) Thanks for the great service, and great price. RG November 2007
Thanks Don for your promptness. Will certainly get in touch with you for all our future luggage needs and also refer some friends to you in the coming days.
Wish you happy holidays !! YJ November 2007
Your customer service is exemplary.
Thank you again. BG November 2007
Thank you very much for the wonderful service...I will keep you in mind for future needs....TB November 2007
Thanks for the great service, Don. RH November 2007
Thank you for the prompt service. You are a gentleman and a scholar. Happy Thanksgiving to you and yours. I will remember Luggasgetogo.com for all my future needs. PM November 2007
Yes, IT has arrived!
Thank you very much indeed for your constant monitoring and updates -- which, permit me to say, was way above and beyond the call of duty!
Regards, AA November 2007
Thanks, Don. She will be very happy to receive it. Thanks for all your help. KD November 2007
Thank you,,,,,,,,,,Patti is very happy now.............sincerely, pt November 2007
Thank you Don. You have been very kind and I know where to shop for my luggage in future LA November 2007
Thank you very much for your assistance and for your update on the delivery. I will keep your company in mind for all our future luggage needs. DR November 2007
Thank you for your friendly and professional service. I appreciate your following up on that for me. You're our man from now on for luggage! This set was a gift for my father, and my husband and I are due for a new set ourselves. We'll be ordering some more pieces from you soon. Best wishes, CW November 2007
Thank you for the follow-up, Don. I've just now had a chance to pick up the box from the front desk. It certainly feels very different from any other suitcase I've had before!
Thank you for the great, attentive services. Best regards,
MM October 2007
YOU ARE THE BEST!! You found my tote!! Thank you so much Don. I'll try to stop by and say hello when I'm in CA next week. CH October 2007
Thanks so much Don, for your wonderful care and attention.
JB October 2007
Hi Don: I wish all companies were as easy to deal with as your company.
Thanks so much for your service and when I need luggage again, or if I know of someone, I will certainly come back as well as recommend your company.
Thanks again. MW October 2007
Looking forward to receiving the suitcase and thanks for your excellent customer service! HA October 2007
I didn't have a chance to check my email earlier today. Thanks for arranging that, I really appreciate it. I'm impressed with your service and look forward to dealing with you again in the future. HA October 2007
Thank-you very much, I just received them.
They are perfect.
I have to say this was the best customer service experience!!!
Thank-you!! RD October 2007
Don, Thank you very much for the update and for your assistance with this process. I have greatly enjoyed utilizing your company for this purchase and look forward to working with you again in the future. KS October 2007
Don, thanks again for your excellent service. The exchange of the suitcases went very smoothly and our son says UPS did pick up the two boxes. We appreciate you arranging all of this so quickly.
In spite of the problems we had, we still like this luggage and received many compliments along the way. October 2007
hi don thank you so much for being on top of it. that is very helpful later ST-B September 2007
Hi Don,I can not thank you enough. I'll show my team my new bag and let them know where I got it! Again thank you for your all your efforts! SB September 2007
Don,Thank you for your quick response, I will look forward to receiving the new luggage soon. I will also save your site to purchase future bags that we might like to get. Thank you again. RA September 2007
Hello Donald, I appreciate your confirmation and ease of use of the Luggagetogo.com Web site. As a small business owner, customer relations and service is SO important. Unfortunately, it also seems to be lacking these days and you are a great role model for great service! This is my third piece of Victorinoz luggage and am looking forward to using it soon. Thanks very much and I'll be back again for future purchases. LF September 2007
Hi, Don - It just got delivered today. I just took a quick look and it looks great. Thanks very much for your help! MO September 2007
Just read your email-thanks for your help, and for accepting the return. Your co. was a joy to work with. JL September 2007
Hi Don, I picked up the carry on after work today. It's gorgeous! I couldn't afford the Topas so I'm glad I splurged a bit more to get the Limbo rather than the Salsa unit. I have a girlfriend who likes quality things too. I'm sure she'd be thrilled with Rimowa products. JY August 2007
Hi Don -The package arrived today! I am thrilled with the fabric textural appearance. The color is a little darker than I thought it would be - but I'm realizing that is OK by me! Thanks for your excellent customer service - I really appreciate it. Have a great day. JL August 2007
You have my business for life! Received my tote bag today ... it's fabulous ... just what I need for my vacation (besides the vacation itself).NV August 2007
WOW! That was quick. Thank you. SH August 2007
Thanks, I thought you might like to know that I found you using Google's "Froogle.com." While you were the same price as others, I liked that you were US based, had a phone number I could call if I needed, and the web site looked like you were serious. Outstanding service! QJ August 2007
Thank you for the excellent service! CW August 2007
I am very impressed. My luggage arrived today as you stated and I am MORE than delighted with the luggage. Great website. Much appreciated. NC August 2007
Hi Don, The bag arrived today and it's great - exactly what I have been looking for and the price was even better. Thanks for the great service. MH August 2007
Good morning Don Thank so much to take care of my order. I am so happy that I will receive it before going out for vacation. Sorry I placed order in a hurry (did not make right decision on vavation day!) Again I will come back and order more. and Thanks all for help Sincerely TT
Hi Donald, Looks like my order is almost here, thank you for your good service! And yes, I wanted the maximum size for checked luggage, and nothing more. Best Regards, You have good service, less tax, that makes you a winner! BR August 2007
Thanks Don, I just spoke with Arpie - they'll bring the new bag to the Mandalay Bay on Friday. You've got a fantastic group of people working with you. I'm nothing but impressed. I'll be sure to contact you in the future for recommendations and orders. Thanks, RP August 2007
Hi! My husband ordered a Samsonite carry-on bag last week and needed it fast. He received several personal emails from you guys assuring him it would arrive by today, Monday. Well, it was on my doorstep this afternoon and what a beautiful bag! I can't believe how nice the swivel wheels are, they make moving it soooo easy. I know he will be pleased when he sees it. My children (ages 4 and 1) played in the box the ENTIRE evening. They thought it was the best play toy since... I don't know! You gave us terrific personal service and we are really happy with our purchase. My husband travels A LOT for business and I'm sure he will be a repeat customer in the future. Job well done!!!!!!!
Take care, JN August 2007
Thank you for the update, I appreciate your great service.
MJN August 2007
Thanks Don. Your customer service has been exemplary! TA August 2007
Don, Great news on the bag. Thanks for following up and keeping me in the loop. I'm looking forward to receiving it. CG July 2007
Don, Thank you so much for responding as quickly as you did. I spoke UPS using the tracking number you gave me and hopefully they are straight now. You are great! TF July 2007
Great - can you apply the shipping cost to the credit card I have already given in my online order?? Let me know if I need to contact you with that information. Thanks again - you have been a great help- I should have ordered the luggage last month. Thank you, thank you thank you!!! PM July 2007 WOW - what service thank you for all your help I will refer all my friends!!
Thanks again - and it is worth a little extra to get it here early! Thanks I got the luggage today and it is wonderful -love it!! Thanks again!! One very happy customer!! :)PM July 2007
Aloha Don, We're back home again on Maui, with our two space-age silver Titan suitcases, which we absolutely love!
Thanks so much for your speedy and faultless service, and your personal attention to all details.
We had a lovely visit in Atherton, and the weather in California was just perfect. Now we're getting ready for our trip to Eastern Europe and Venice.Thanks again and best regards, M&DC July 2007
Wow, thanks Don. I appreciate it. RA July 2007
Thank you Don, it is a pleasure to get such personalized service and I appreciate you putting a rush on this. Best regards, PB July 2007
Hi Donald, Thank you for your persolal attention to my order. I should have ordered sooner but my vacation seems to have snuck up on me! Don't worry about not being able to hear me on the phone........both my mother and husband are hard of hearing so I completely understand. Have a good day. RV July 2007 I received my luggage today and couldn't be happier. It is better than you web site makes it look. Thank you for you wonderful service. When I need more luggage I now know where I need to go. RV July 2007
Hello Don, I just wanted to write to let you know I received the item today and it is perfect. I do a lot of business ordering from different companies online and not only was your extra assistance and kindness above and beyond what I expected, but I received the Zero Halliburton Attache even earlier than originally expected. AL July 2007
Thank you very much for such great service, I will definitely let my friends and family know that Luggagetogo.com is the only place to shop when looking for luggage or business cases.
Don - I got the bag. It is great and a great price.
I will recommend you company. CL July 2007
Thank you for all of your correspondence. I will certainly be back for all of my luggage and accessories needs. All of the comments on your website are right on the mark!
Keep up the great website. SS July 2007
Hi Don, The flag is a nice touch especially for today - and all year for that matter. You are correct buying luggage should not be this exiting. Seems as if everything I am doing is exciting. Hope you are grilling today and are having nice weather. JB 4th of July Wrote to give you the ending of the "pink luggage saga." My daughter called me from Florida this evening before she opened the box. Upon opening, she squealed with delight at the surprise and absolutely loved the color and the luggage. JB July 2007
So thanks again for your personal attention in getting this shipped before her journey.
Thank you so much for the luggage - I really like it a lot -I got it yesterday - it will come in handy when I go to Hawaii and the beach. JB July 2007
Thank YOU, Don. I really appreciate your guidance and look forward to packing for my trip. LP July 2007
Thanks Don, I appreciate your quick response and am happy to hear that my daughter will have her luggage Tuesday. The next time ever I need luggage I certainly will contact luggagetogo. JB July 2007
Hi Don, I received the luggage today. This is my first experience with your website and Delsey. I am very pleased, especially with your personalized emails, and looking forward to taking my new lightweight luggage with me to Italy next month, when I move. Thanks so much. DG June 2007
Just have to tell you how satisfied I am with the two pieces of Delsey luggage I ordered. I needed both for my husband's and mey cruise this summer.. They match our other luggage perfectly. AND, the price was right. Communication with Don was prompt and they were delivered when I was told they would be. Thanks!KC June 2007
Donald, The suitcase arrived today (Tues) It is going to be PERFECT for my trip. Thank you so much. SH June 2007
You were right....bag arrived today. Thanks...it's perfect. BZ June 2007
You're awesome Don - thanks again!! AL June 2007
Dear Donald, Suitcase arrived just now! 1000 x Thanks!!!! With best regards, SF June 2007
Thank you Don for the follow-up. You have a great website – I am sure I will be ordering some more luggage soon. CS June 2007
Don, I received the bag the next day and it was perfect. I appreciate your service and will recommend you to others. KM June 2007
Hi Don, Wow! You are amazing! Thank you so much for the prompt response and the fast delivery. I will definitely be back to your sight and will certainly recommend it to others. Thanks again! MU June 2007
thank you for all your help. can't wait to get the new luggage! =D
thank you so much for all of your assistance! i recieved the luggage on friday! right on time for my two-week trip... i'll let people know that you are the site to go to for luggage!
DM June 2007
Hi Don, Thank you so much for the very fast reply. And thank you for checking on the order. Have a nice day. June 2007
Wow, you're terrific. I will watch for it. Just in time :)
Thanks so much BC June 2007
I am really impressed!! I will be recommending your site to my friends for sure!! I'm leaving Tuesday morning on my trip, and will be able to have my laptop for us to use! Thanks again! EC June 2007
Thank you. I just referred my neighbor to you. You should be hearing from her soon. SG June 2007
Hello Donald Detrick, I received the suitcase I ordered today just as you had said. I appreciate your promptness in responding to this order and in letting me know when I could look for it to arrive. Thank you very much for your service. I would order through Luggage To Go again. AW June 2007
Wow, thanks so much Don. It's always nice doing business with you too. MS June 2007
Don-What great service!! Thank you so much for taking the worry away! I do appreciate it. CT June 2007
Don, Thank you for your help. I truly appreciate your professionalism and the advice you gave me. Being a novice at picking luggage it was a real pleasure to have your experience to draw upon. Thank you and take care. GF June 2007
Don, Thank you. You have certainly worked hard on resolving this problem for me. I appreciate your time and dedication. CB June 2007
Thank you so much for your kind and speedy reply. Beginning June 7th, I'm going to my 50th (hard to believe) at Dartmouth College; if the Delsey luggage arrives before that date, great; if not, that's OK too. Again, thanks for your understanding and effort. RM June 2007 (It made it with time to spare).
We wanted to let you know we received the third piece of luggage yesterday, Friday, May 25th. It arrived in perfect condition.
We just want to thank you for the assistance given us in getting the luggage in time for vacation.
I do alot of purchasing merchandise over the internet. I must say, you run a top-notch business. Being able to contact you by phone is a plus. This has been one of the best "purchasing" experiences ever!
Thank you again for all your help. I certainly have recommended you to all my friends and co-workers.
Your web site will certainly be the one I'll head to for all my "luggage needs". G&W May 2007
Great! I've never experienced such excellent and personal service.
I didn't say this before, but I have been a marketing executive and strategy consultant for over 25 years, so I am especially sensitive to customer service issues. Most of my consulting client had problems because they didn't treat customers properly. I was always amazed at how many simple things people ignore.
Keep up the good work, and I will be sure to recommend your company to others. BK May 2007
Good Morning Don,
Thank you so much! I looked at a lot of online stores and I'm glad I went with you. We will be traveling on June 12. Do you think I will have my luggage by then?
I received my Samsonite yesterday and I just wanted to let you know I love it!!
I can't wait to see my Heys set!
Thank you for the excellent service! AG May 2007
Don, We just got the last bag. It looks great. Thanks for all the help on speeding the service. AJS May 2007
Don, The suitcase arrived earlier this week. Thanks for the help! MB May 2007
Thanks so much Don. My husband and I travel frequently and I am sure we will do business with you again. Have a great weekend and thanks again! BG May 2007
Thanks! I really appreciate that! I'll be sure to tell my friends about your great service. EDC May 2007
Wow, that was fast!!!
Thank you. I know my wife will love it. JB May 2007
Thanks, Don. One doesn't buy luggage every day but I wouldn't hesitate to order from your organization anytime. BJT May 2007
Don, Not a problem. You were most helpful! I appreciate it. Take care! JB May 2007
Thanks for your message, and I am so looking forward to it as it should be great luggage to travel with. AL April 2007
Thanks Don - greatly appreciated! LMM April 2007
Just to let you know, the suitcase has arrived and it is just wonderful -- even my husband is jealous! We had been advised to buy a duffel from Army-Navy that weighs only two pounds but I knew that wouldn't work for me and after this trip I'd never use it again, so I'm very glad I ordered the Rimowa and that it arrived in such good time. Now the only problem I have is deciding what to pack! Thank you for such good and friendly service. LM April 2007
Thanks Don. I got the luggage and it worked great. CS April 2007
Thanks Don. I appreciate the personal attention I’ve received and so far the bag is great. I will be getting a new lap top bag soon and will be coming back to your site. VT April 2007
That would be awesome – thank you SO much for all your trouble Don! Great customer service!
That’s just GREAT Don – thank you again so much for all your efforts! We’ll be sure to use your company again when we need luggage! DD April 2007
Received the box this morning, thank you for all the help.
TB April 2007
Thank you, Don! I look forward to seeing it, and packing it for my Asia trip. CD April 2007
Hello Donald Thank you for the quick response.RV April 2007
Thank you; the luggage is lovely, looks sturdy and arrived on time as you predicted. Yours is a very nice company to deal with. thanks, JR April 2007
Thanks for the quick response! I looked at several online stores that carried the Travelpro case for about the same advice. I had a good feeling based on what I saw on your site and now it's obvious I made a good choice!
Just wanted to let you know that the box from Travelpro was here when I got home today. I do want to thank you for all you did to birddog this. You went above and beyond......LH April 2007
Don, actually you've been very helpful and I like the way you run your business. RS April 2007
Just thought I would say "thanks" for the personal attention this order has received. I have bookmarked your web site and will come back if I have future needs in this area. It is rewarding to find a company that still understands the meaning of customer service. PN April 2007
Thank you for the personal touch, much appreciated and very rare these days. I travel alot and the airlines kill the luggage. AL April 2007
You guys really went out of your way! Great customer service to do the right thing for the customer. I will be working with you in the future!! PM April 2007
Don, Thanks for your help getting this luggage to us. It arrived at 4:00 PM the night before we left on our trip. Great job in getting it to us! Thanks for the extra effort. We just ordered another piece for our next trip. Hopefully this one will not be as close on the delivery..
Thanks, Don. I really appreciate the way you stay on top of things and keep us informed. EC April 2007
You sent me my first two pcs for my trip to China. Just got back...they were Great!! I am ordering the 25" to complete my set and use for a trip 2 weeks from now.Many thanks. GREAT SERVICE!! Regards,JW April 2007
Thanks Don, we appreciate the personalized service. CDD March 2007
This is great! Thank you so much, TT March 2007
Thanks again for the update. I really appreciate your coordination and service....something almost non-existent these days!! I look forward to getting the bag and seeing how much stuff I can squeeze in it:). THANKS!! JH March 2007
Thank you very much for your follow-up on my order. Much appreciated and I look forward to enjoying these two products for many years to come. I have recieved the Rimowa suitcase and I understand that the Samsonite is on its way.
After looking at the suitcase (which by the way, it exceeded my expectations - thank you!), I am pretty certain that I will need an additional one a bit smaller for shorter trips. My main problem is that starting this coming Monday I start a new job with my company in which I will be traveling too much and it will be hard to tell at times when I will be at the house to sign for shipments.
Just recieved the suitcase. Thank you very much for the outstanding service you have provided me. I will certainly be a return customer (or should I say re-return). Thanks! JYF March 2007
Thank you.I will come back to your store again. DD March 2007
Thank you for the update and great service. TB March 2007
Wonderful, thanks very much for your help. AB March 2007
Hi Don, I received my luggage today. It was a pleasure doing business with you. Thank you. CH March 2007
Thank you for your patience and prompt service. We appreciate the personal service and will certainly contact you in the future when we need additional bags. ST March 2007
Hurray....got the last piece. Thanks, Don. I appreciate your business approach. Ifanyone requests reference :) VV March 2007
Thanks so much for the communication and update!
I'll stay tuned. JH March 2007
Thanks so much. Once it arrives on time, I will make sure I tell others how attentive and great your service has been. JB March 2007
I just got my backpack and wanted to extend my thanks again. It was worth the wait and the price; this thing is great! I look forward to making great use of it next week. RN February 2007
Thanks Don. That's great news. Looking forward to getting the piece. MW February 2007
You will be pleased to know that we just received the fedex return labels and instructions from Samsonite. The cases will be delivered to the fedex drop-off tomorrow. Thank you for your efforts and even though this purchase did not work out, you can use me as your best reference for your customer service. Have a great weekend! GH February 2007
That is great news! Thank you so much for your help.
I hope the luggage is great, and if so...you will see another order from me within weeks! PC February 2007
Thank you for your update. It is great. We look forward to it early next week. Thank you also for the good communication. TA February 2007
Thank you for the update Don. This type of communication is why you organization is a class act. I look forward to the cases. I will be returning to the US in about 6 weeks and will need to buy two more "hard side" cases. Regards, LG February 2007
Thank you so much for your personal attention to my order. I received the case in an unexpected expedient timeframe. Your diligence in keeping me informed as to my order progress was phenomenal. Your attention to customer service is outdone by none. I am very pleased with my purchase and I have no doubt that the recipient of this gift will love it as much as I do. I have no doubt that I will return to your site the next time the need arises and look forward to doing business with you again in the future. Regards, DLH February 2007
Thanks so much, Don! I certainly appreciate the special attention. Again, I appreciate your extra effort trying to get my order processed. I cannot remember a time when a company worked so earnestly to assist me. I know that I will have a need to order luggage again and I have marked your website in my “favorites” folder. I hope to do business with you again in the near future. Thanks again for everything. CSR February 2007
Many thanks for expediting the order! AB February 2007
Yes! I just got the ship confirmation email. Thank you very much for the excellent and personal service! I will definitely keep your site in mind for future purchases! WW February 2007
Thanks for your updates. I appreciate you keeping me in the loop. That level of customer service is rare find these days. HD February 2007
Thank you for the quick and thorough response to the order. GH January 2007
Thanx for the heads up Donald. I already own some Samsonite Sillouette “tan” colored luggage and with a cruise coming up in March I needed the wheeled garment bag. You were the tenth site I looked at for this item and the only one that had it in the tan color. thanx! I appreciate the follow up and have told my co workers how you follow thru for your customers.best regards to you and yours and look forward to doing business with you again. MB January 2007
I just sent in the Yahoo merchant rating - definitely giving you 5 excellents. I was very pleased with the prompt service, price, merchandise and speedy delivery. Thank you very much. CF January 2007
Thank you very much for a great service. YS January 2007
Thanks very much. That was quick -- I appreciate your efforts. SB January 2007
Thank you so much for your wonderful online experience. It was a pleasure doing business with your store. The luggage came exactly when you said it would. It came just in time for my daughter's trip. LF January 2007
I placed an order and it shipped the next day. When I called to change the order to a different model number, the staff tracked it down, stopped shipment and worked with the vendor to have the new model shipped that same day. The service was excellent, staff courteous, and prices affordable (virtually the best on the net from what I can tell). I will recommend Luggage to Go to all my colleagues for their business briefcase / attache needs! Thanks. DG January 2007
Don really delivered! The service was great everything came on time and in great condition! thanks again. LF January 2007
Got my bag today in plenty of time for my trip. If you want to use this story on the website feel free. I ordered the bag two weeks ago from another online service and was told that the bag was on backorder from the factory until late Jan, but they didn't tell me until a week after I ordered it. I then ordered from you guys, and it was shipped the next day. No comparison. Could not have had a better experience with online shopping. HH January 2007
I greatly appreciate your help and will both use your company for any future luggage needs and tell others to do the same.HH January 2007
Thank you very much for taking the time to giving me the information and for your attentiveness to my order. It is refreshing to know that there are still people out there who care and who treat each person as though they are important. With that to your credit, I'm sure you will do well in whatever you do. Again, good luck! JM January 2007
I appreciate doing business with you. Thank you so much and I will refer friends and family. MM January 2007
Wow!! I am so impressed with the personal e-mail from you! Our luggage was destroyed while lost for 2 weeks at Heathrow. It is so good to know you are out there as I am sure we will be using you again. Thank you. GL January 2007
Great! Thanks and Happy New Year! JN January 2007
Got it. Happy New Year Don. AL January 2007
The order was delivered. Thank you for your attention. MM December 2006
Thanks, Don, Happy New Year to you, too. KD December 2006
The remaining items (2 - 24" Suiter) arrived today as planned. We are delighted with all the products and appreciate your excellent care in seeing that our order was fulfilled properly and all in the same color.
We are very eager for our next trip so we can use it and see how great it works with the airlines, etc. Sincerely, JT December 2006
Thanks and HAPPY NEW YEAR! to you. SH December 2006
Thanks Don. Best wishes for a great 2007. Let me know if you find any fantastic boutique wines out there. I distribute here in DC/VA and am always on the lookout for a great addition to the portfolio. We are very particular and currently distribute Sonoma Coast Vineyards and Montemaggiore from Sonoma. Happy New Year. AM December 2006
Thanks for your continuing support. Luckily the luggage is a gift that I need for my granddaughter that I won't see until Saturday. Maybe the luggage will make it by Friday. (It did, Don) SH December 2006
You have been wonderful to work with….thank you so much for all your help!!!! MD September 2007
Thanks, Don, much appreciated SR December 2006
Don The order arrived safely and the item is ready for the Christmas wrapping list! Thanks for your facilitation. Merriest of Holidays to you and I look forward to ordering again. JC December 2006
Very much appreciated!! Have a great Holiday Season as well!! LT December 2006
That is perfectly fine. its not a Christmas present, well I guess for myself:-) Thank you for sending that out right away. SE December 2006
Thank you so very much for your assistance!!!
Happy Holidays, CB December 2006
Hello Don, Thank you for your E-mail, it was greatly appreciated. It wont be a problem if the luggage gets here after Christmas, but thanks again for asking. Happy Holidays, Sincerely, TT December 2006
Thanks for the extra effort and the personal touch. You can be sure, when I need additional luggage, you’ll be the first I try.
Thanks, CW December 2006
confirmation,fast shipment,fast delivery and the product I wanted! PS December 2006
This bag arrived today. It is absolutely perfect for what I need.
Thank you, SD December 2006
received the order yesterday!
a pleasure to deal with your company
thanks! RY December 2006
Thanks for the great customer service and understanding. Hope your holiday is wonderful, too! LY December 2006
Hi Donald! You just put a big smile on my face by remembering me! Just giving that extra special touch makes a big difference to some people. If anyone I know ever needs luggage will definitely pass your web site on to them!
Thank you Donald and a Very Happy Holidays to you and your family JL December 2006
Thank you so much for your prompt response and for shipping the case today! I will look forward to receiving it.
Best Regards, AW November 2006
And thank you again for taking such a personal interest. It did arrive yesterday and in great condition. I have already told a few friends about your site and service.
Thanks and Happy Thanksgiving. SM November 2006
Luggage to go, will be the only way I go when shopping on line for luggage or bags. I received an email from the establishment as my order was being processed at all levels. This was a pleasure. Luggage to go made themselves avaiable to me at any time for questions and was very nice about a return I had to make, I would highly recommend them, Sincerely, HWD November 2006
Just wanted to let you know that I received the Ameribag today. I also have given 3 of my friends your web address. There are 15 of us women who met every week to paint together( decorative painting) and 3 of them flipped over the brown bag I got. Hope they will order form you. Guess this is goodbye, You've been great and if I ever need another color, I'll be ordering from you.
Thanks for everything, HW November 2006 Georgia
Thank you Don. I have got it. Very nice and prompt service. CH November 2006
It met me at the door!
Thank you for the great product and Fantastic /Service!!!!! KK November 2006
Thanks Don for all ur help! I have just received an email with the tracking info and that's all i needed! thanks again!
regards, SS November 2006
Hello Don, Thank you for such gracious service. My husband has a very old Hartmann dopp kit and I thought I'd go onto the net to see if I could replace it. Thanks for your help. SB November 2006
Thanks for the update-it was certainly an easy way to shop!
Regards, DT November 2006
Thank you Don! Do you by any chance know how long would it take to receive the order?
I really appreciate your email!
regards, SS November 2006
Received my luggage right on time and it is perfect! Thank you for such quick service. EH November 2006
Thank you for following up, I am very happy with your company and service so will place an order with you next time I'm over instead.
Many thanks UR November 2006
Thanks for your help. You had the best price on the web! AC November 2006
Thanks Don for you prompt response and quick resolution! LC November 2006
I have to tell you I'm very impressed with your company's public relations. That you have taken the time to keep up with my order since my placing it is admirable. I will certinaly place my orders through you in the future. Thanks again for that personal touch. I feel like I've made a friend... HW November 2006 Georgia
Received the luggage, looks great, pleasure doing business with you! KM October 2006 Virginia
Oh you are most welcome - I did want to say that your personal e-mail telling me it had shipped was very nice ... it made me feel that if something went wrong I could get a reply .... VP October 2006 Georgia
Thank you Don, You are the best!!!! SK October 2006 California
Thanks for the quick delivery. Everything arrived in great shape. I will be giving it a good work out when my wife and I head to Paris in a few weeks. I look forward to future purchases. SB October 2006 Louisiana
Thank you Don - the delay is a short one and therefore it's fine. Thanks for letting me know. LN October 2006 Pennsylvania
You guys are great! I would rather have a company that is "low tech" but provides actual customer service. I really appreciate your follow through, it's refreshing. You be seeing future orders from me. LE October 2006 Florida
Thanks so much...I certainly wish more retailers were as honest and hard working as you. You obviously know whatit takes to run a successful business..Keep it up.
Sell anything else besides luggage???LOL You guys ROCK!!!!
KPM October 2006 Florida
Thank you very much. I appreciate your quick response and great customer service! I will certainly keep you in mind for the next time I'm looking for luggage. JM October 2006 Washington
I do like the bag, didn't realize suits/shirts go at both top/bottom. Ignorant me.. However, I may get back with you on some other items as I mentioned. Thanks for the timely response, I like customer oriented establishments and personnel that go the extra distance to please. Have a Blessed Day! JR October 2006 Mississippi
Thanks Don, Yours was one of the few places I could find online that listed the Ladybird in stock. The gifts were received and are a big hit! Thanks again for your quick service. AG October 2006 Florida
Many thanks for your personal efforts to resolve the following matter. Please convey my thanks and regards to your customer service team too. Now a days, it is very hard to find businesses like yours which give such high priority to customer satisfaction. MMS October 2006 New York
The pink suitcase arrived today. My daughter loves it. Thank you on more time for your assistence. SC September 2006
I got the bag. It is, as you advized, a very nice piece. Thanks for the heads up. EN September 2006 Arkansas
WOW! That's fast! Thanks so much. I'll be looking for the package. I'll definitely be shopping with you again! LL September 2006 West Virginia
Just a note to let you know that the package arrived today in perfect shape, and that you have another very happy customer! EB September 2006 Canada
Thank you so much for your promt reply. I really appreciate your help...I have the set and needed and extra bag to go back to Egypt with...so I really appreciate your assistance!
Cheers! MN September 2006 Egypt
Thank you for keeping me informed on the status of my order. Sounds like I will get my luggage in time for my trip on the 21st. Thank you for being so efficient that's a rarity these days. I will certainly recommend your business to my friends. LC September 2006 Massachusetts
SUPERB! ABSOLUTELY SUPERB! I cannot say enough nice things about my buying experience with Luggagetogo.com. AC August 2006 Texas
You’re the best Don! I really appreciate it and will definitely conduct future business with your company. CD August 2006 New Jersey
I do a great deal of traveling and go through luggage like bottled water. I assure you that I will be purchasing more from you shortly. It is a pleasure to deal with you. I will also make certain my business associates know about you. Thanks again; MF August 2006 Massachusetts
Thank you very much Mr. Detrick. I received my BLACK American Tourister bag today. Thank you for correcting my error. I'm now out of the doghouse with my husband. You'll certainly have me coming back when I replace my tired carry-on bag. Next time I'll be a little more careful in my selection of color, size, style, etc. Thanks again! TH August 2006 Virginia
Great - I appreciate the follow-up Don. You've been a big help through this process, so thanks for keeping such a close eye on my order! SL August 2006 Massachusetts
and thank you for your very quick response. MB August 2006 North Carolina
Thank you for keeping me updated thru the special order process, I am now one of your loyal customers, you will always be my first phone call, whenever I need luggage. LA July 2006 California
Could not have been a better transaction! One of the best retailers on the internet! You will not go wrong with Luggagetogo.com GA June 2006 California
I was extremely pleased with my recent luggage purchase from Luggagetogo.com. My order was dealt with promptly and I received my luggage within days. Extremely personal service at an excellent price. Highly recommended!!!!!!!!!!!!!! KR June 2006 Iowa (from rating form)
My Oyster arrived today as promised.
Thanks so much for the fine service, price, and communication. I have already begun to spread the word about your website. Happy travels! KR June 2006 Iowa (from e-mail)
I just received my order and I am thrilled. Thank you so much for the excellent service... I hope to do business with you again in the near future!
Thanks again, HD June 2006 North Carolina
Thank you, I received the shipment today. Great service and great product.
Thanks Again, BS June 2006 Washington
Don, My luggage arrived with time to spare as promised. Thank you so much for your help. Please be sure to send the rating form so I can help to get you going with that. I know my daughter is going to love her new luggage. DK May 2006 Texas (from e-mail)
I was online shopping for a piece of luggage for my daughters birthday. I found the piece that I wanted with the best price and free shipping from Luggage To Go. At first I was hesitant to purchase from a non-rated site. Since I had less than 10 days before the birthday I decided to e-mail Luggage To Go to check to see if the item I wanted was in stock. I received a response quickly and was told I would have it before the birthday. After ordering I was e-mailed often to let me know the status of the order and the delivery. When the luggage arrived it was exactly as I hoped it would be and it arrived 3 days before my deadline. I was very pleased with the whole process and would definetly order from Luggage To Go again. DK May 2006 Texas (from rating form)
Good Evening Don...Thank you so much for checking on our luggage. It was delivered this afternoon, and everything is O.K. Thanks again, and I will highly recommend anyone who needs luggage to deal with your company... J&RT April 2006 Texas
Thank you so much for expediting this. I am reminded of how nice it is to deal with a real person and not a metal box!
Thanks again! RS April 2006 MISSOURI (The show me state)
Great speedy delivery and the best price on the web. ES April 2006 California
Dear Don, Thank you very much for your excellant service. I received the duffle bag in good order and am very satisfied with it. It is a pleasure during business with you. I will contact you again if I should need anything else. Thank you much KH April 2006 Hawaii
I don't know how you did it but GOSH........
THANK YOU SO MUCH FOR GETTING THAT LUGGAGE HERE TODAY !!!!!! :)
It means so much to us and they are really nice !!!! She will be so pleased with them.
I have already told several people to call you should they need luggage.
You have beautiful products, super prices and the BEST service !!
Thanks again, JR April 2006 Texas
Thank you for such great service, Don. I appreciate your diligence. CL March 2006 California